LG Electronics has been around since 1958 when it was founded post-Korean War in order to provide the rebuilding nation with domestically made electronics and appliances. In the late 70’s, the company began to export their products to the United States, banking $100 million in sales in its first year. That revenue would be roughly $383 million in 2018 money – quite a feat for a relatively small company at the time. Today the company still manufactures all different types of electronics and appliances, being ahead of the curve in many cases when it comes to technology.
Today we’re going to take a look at the LG Tone Ultra Plus (HBS-820S) headset. This product features Bluetooth 4.1 for flawless streaming from your compatible devices, earbuds that retract, one-touch volume control and passive noise cancellation at a fairly low price point in comparison to other available products on the market today. But does this low price mean that you’re getting a subpar product? Let’s take a deeper dive and see what the Tone Ultra Plus (HBS-820S) has to offer consumers.
-Different ear piece size options
-Sweat can short out the device
-Earpieces are known to fall out
-Not consistent in terms of sound quality
-Buttons can be confusing to operate
-Weak bass response
-Retractable cords fail quickly
-Poor microphone placement means poor mic quality
This headset features an in-line microphone that allows users to take hands-free calls, perfect for those folks who have a long commute to work everyday or for those who prefer to not be tangled up by phone cords or be on the receiving end of a neck kink thanks to cordless phones. While the microphone quality may not be the best, it should be noted that being aware of where the mic is located on your headset can truly make a difference. We go more in depth on this in the ‘Sound Quality’ section of our review, but it’s worth noting here that many of the complaints we came across in regards to microphone quality could be resolved by adjusting a shirt collar to make sure the mic isn’t covered.
This headset doesn’t seem to fair too well when it comes to taking calls, however. We touch more on this in the ‘Connectivity’ section of our review, but it bears mentioning here as well. The microphone is simply subpar in comparison to other similar options available today. The microphone can easily be blocked by clothing and users found that this causes the sound to be muffled to the people you’re speaking with on the phone. This could be easily remedied by the company by choosing a better placement of the microphone or by the users by just being aware of where their clothing is when they’re on the phone. It does seem to pick up a lot of ambient noise as well. All-in-all, this headset might not be the best option for folks who are searching for a quality microphone.
A common complaint from users was that they experienced a lot of interruptions when using this headset for phone calls. The calls would drop or they’d need to pause their conversation to reconnect the call back to the earphone. Some users commented that they couldn’t answer calls at all or that the person they’re on the call with couldn’t actually hear them. The call quality was frequently referred to as ‘poor.’ If you’re hoping to purchase a pair of these to use for taking calls, you may want to look elsewhere.
When it comes to wearing this headset during physical activity, the comfort level really takes a sharp drop. Most users who chose to wear these during jogs or other strenuous activities found that the jarring motion of running causes the earbuds to pull out and the headset to bounce uncomfortably on the neck.
The right arm of this headset is where the music playback controls are. Users will find the play/pause button and the slider that can change songs on this side. The left arm has the call answer button as well as the volume control. The USB port for charging is found on this side of the headset as well as the power switch and microphone.
The retractable table earbuds are attached to a dangerously thin 10-inch wire. Users should take care not to tug too hard on these when retracting them to help prolong the life of the wires. You should find that the cord is long enough to fit the earbuds into your ears with no problem
-Earbuds are retractable
-Up to 13 hours of music playback
-33’ operating range
-Text message reader